0

Excellence with High-Quality Excavator Diesel Engines and Hydraulics.

FAQs

Q1: Can I get samples from your factory?

Posted on 2023-07-20

Yes, sample is free, but the express charge is yours.

Q2: If products have some quality problem, how would you deal with?

Posted on 2023-03-27

A: We will responsible for all the quality problems.


Q3: What is the standard of package?

Posted on 2023-04-08

A. Export standard package or special package according to customer requirement.


Q4: Do you accept OEM business?

Posted on 2023-06-21

A. Yes, we are OEM supplier.

Q5: SHIPPING?

Posted on 2023-03-08

Delivery time depends on the destination and other factors, it may up to 7 work days

After we ship the goods, we will email you the shipping information, as well as tracking number

The goods will be sent by the most reasonable way for delivery.

Q6: Warranty and Reture Policy?

Posted on 2023-10-04

1. All of our items are provided 12 month warranty.

2. Please contact us first if you have any dissent for our items you received, we will tell you the exact process of the return.

3. If there is any problem with the products you bought, we'll make an exchange or refund the product payment (shipping& handling fees are not included) within 90 days after confirm receipt of the goods.

4. Items are not refundable or changeable after 90 days of purchase.

Q7: How about Feedback?

Posted on 2023-11-23

1. We rely on our reputation and customer satisfaction to succeed,Therefore,your feedback is extremely important to us,please leave good feedback to us if you get satisfied with our goods and service.

2. We care about our valued customers, and will always try to help you.

3. Please contact us before leaving any negative of neutral feedback. We will work with you to slove any problems….